VIKRAM JANGIR

Bindayaka, sirsi road, 302012, Jaipur, India.

About

Highly motivated and detail-oriented Data Analytics professional with a strong foundation in data analysis principles and a recent certification in the field. Possessing a passion for extracting meaningful insights, I am eager to apply analytical and technical abilities, including Advanced Excel, SQL, Power BI, Python, and Tableau, to drive data-driven decision-making. A quick learner with a proactive approach, I am committed to contributing to a dynamic organization in Jaipur and growing within the data analytics domain.

Work

I-process services india pvt ltd (ICICI Bank)

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Relationship Officer

Jaipur, Rajasthan, India

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Summary

Managed client relationships and leveraged data for customer engagement within a leading financial institution, ensuring high service standards and contributing to business objectives.

Highlights

Analyzed customer data and transaction histories to identify client needs, leading to personalized service offerings and improved satisfaction rates.

Utilized internal reporting tools to track sales performance and customer engagement metrics, providing insights for strategic decision-making.

Streamlined client information management processes, enhancing data accuracy and accessibility for the sales team.

Collaborated with cross-functional teams to resolve client queries efficiently, leveraging data to identify recurring issues and improve service delivery.

Education

Maharaja Ganga Singh University Bikaner

Bikaner, Rajasthan, India
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Bachelor of Science Science

Certificates

Data Analytics

RS-CIT

Working with Computer and Devices

Skills

Data Analysis & Visualization

Data Visualization, Analytical Skills, Research Skills, Data Cleaning & Preprocessing, Problem Solving, Advanced Excel, Power BI, Tableau, DAX Query.

Programming & Databases

Python, MySQL, Basic of Linux, Programming Languages.